Lazed

Refund & Cancellation Policy

Last updated 20 October 2026

The short version

  • Plans never renew automatically, so there is nothing to cancel.
  • We refund double payments, payments that didn't activate, and plans we can't fix.
  • Plans that worked and were used aren't refundable.
  • Ask within 7 days at support@lazed.co.in.
On this page
  1. 1. Cancelling
  2. 2. When we give a refund
  3. 3. When we don't
  4. 4. How to ask
  5. 5. How refunds are paid
  6. 6. Payment disputes

1. Cancelling

Lazed plans don't renew automatically, so there is nothing to cancel. You are charged only when you choose to pay, and to stop using Lazed you simply don't pay again. If you also want your account deleted, email support@lazed.co.in from your account address.

2. When we give a refund

Lazed is a digital service that starts as soon as your payment is confirmed, so a plan that is working and has been used is normally not refundable. We will refund (or put right) a payment in these cases:

  • Double payment. You were charged more than once for the same plan.
  • Paid but not activated. Your payment was taken but your plan did not switch on, and we couldn't fix it within 7 days of you telling us.
  • A fault on our side. A problem with Lazed stops you from using your plan and we can't fix it within 7 days of you telling us. We will refund the unused part of the plan.

Requests that fail don't use up a file, so they never need a refund.

3. When we don't

  • You changed your mind after your plan was activated and have used it.
  • The service worked, but you didn't like the result. We're happy to help you rephrase a request, and failed requests don't count as files.
  • You used all 15 files, or the 30 days passed.
  • Your account was closed for breaking the Terms of Service.

4. How to ask

Email support@lazed.co.in from your account address within 7 days of the payment. Please include:

  • the email address on your Lazed account;
  • the date and amount of the payment, and the order ID or payment confirmation if you have it;
  • what went wrong.

We aim to reply within 2 business days.

5. How refunds are paid

Approved refunds are sent back to the original payment method through PayU. After we approve a refund it usually takes 5 to 7 business days to appear, depending on your bank or payment provider.

6. Payment disputes

If you think a charge is wrong, please contact us first, because we can usually fix it faster than a bank dispute can. Nothing in this policy limits any rights you have under applicable consumer law.