Lazed1. Who we are
Lazed (“we”, “us”) makes the Lazed desktop app and this website. We decide how your personal data is used to run the service. You can reach us at support@lazed.co.in.
This policy explains what we collect, why, who we share it with, how long we keep it and what choices you have. By creating an account and using Lazed you agree to the practices described here.
2. What we collect
| Information | What it is and why we need it |
|---|---|
| Email address and password | To create your account and log you in. Your password is stored only as a salted, one-way hash (scrypt), so we can't read it. |
| Mobile number | Asked for at sign-up because our payment provider requires one on every payment. We send it to PayU with your order. We don't use it to log you in, and we don't send you text messages. |
| Verification code | A 6-digit code emailed to you to prove you own the address. We store only a hash of it, and it expires after 10 minutes. |
| Device and security data | Your IP address, a device identifier (made by hashing your computer's network hardware address, or a random ID if that isn't available), counts of failed logins, and, if you choose “Keep me logged in”, a login token (we store only a hash of it). We use these to protect accounts, apply login lockouts and stop abuse. |
| Your requests | The messages you send, the files and images you attach, and the conversation so far, so Lazed can do the work and continue a conversation. |
| Files made for you | Kept in a private folder on our server, tied to your account, until you download them. |
| Plan and payment records | Your account email, plan status and expiry date, how many files you have used, and each order's ID, amount, currency and result. Your card, UPI or bank details are entered on PayU's page and never reach us. |
| Usage counters | How many messages your account has sent recently, to apply fair-use limits. |
| Support messages | Whatever you send to support@lazed.co.in. |
The app only reads files you choose to attach, and only writes to the save folder you choose. We don't collect your contacts or location.
3. How we use it
- To create and secure your account, and confirm your email.
- To run your requests and deliver your files.
- To take payment, switch your plan on and keep count of your files.
- To prevent fraud, abuse and password guessing, and to keep the service reliable.
- To answer your support messages.
- To meet legal, tax and accounting duties.
We don't sell your personal data, we don't show ads, and we don't use your content to train our own AI models.
4. Who we share it with
We share data only with the companies that help us run Lazed, and only what they need:
| Who | What they receive |
|---|---|
| Our AI model provider (Anthropic) | Your messages, attached files and images, the conversation so far, and text from web pages Lazed reads for you, so the AI can write your files. |
| PayU | Your email address, your mobile number, a first name taken from your email, and the order details, plus the payment details you enter on PayU's own page. |
| Email delivery provider | Your email address and the verification email. |
| Web search and websites | When Lazed researches for you, search terms drawn from your request may go to search engines (such as Google, DuckDuckGo, Bing, Yahoo or Brave) and Wikipedia. When you paste a link, Lazed fetches that page. Please don't put confidential details in a request if you don't want them used in a search. |
| Photo sources (Unsplash, Pexels, Wikimedia Commons) | Search keywords for photos. |
| Hosting and infrastructure providers | The servers that store and process the data above. |
We may also disclose information if the law requires it, or to protect our users and service from fraud or abuse.
5. What is stored on your computer
- A saved login, only if you tick “Keep me logged in”: your email and a login token, never your password. It goes into your operating system's secure store (Windows Credential Manager or macOS Keychain) where available, otherwise into a private hidden file in your user folder. Logging out removes it.
- A device identifier, used for the login protection described above.
- A note about an unfinished request (its ID and your save folder), so the result can be picked up if you close the app. It is removed when the request finishes.
- Your files, in the save folder you choose. They are yours; we can't delete them from your computer.
6. How long we keep it
| Data | How long |
|---|---|
| Files made for you, and files you attach, on our server | Deleted after 30 days without being touched. |
| Conversation history | Deleted after 14 days without use. |
| Results of finished requests | About one day. |
| Unfinished sign-ups and verification codes | Codes expire after 10 minutes; unfinished sign-ups are cleared within a day after that. |
| “Keep me logged in” tokens | Expire after 90 days without use, and stop working when you log out. |
| Login-lockout and usage counters | Short-lived, from minutes to a day. |
| Account and plan records | While your account exists, until you ask us to delete it. |
| Payment and order records | As long as we need them for accounting, tax and resolving disputes. |
| Support emails | As long as needed to help you and keep a record of it. |
7. How we protect it
Traffic between the app and our servers is encrypted. Passwords are hashed with a salt, each account's files live in their own private folder, the app can only open files you attach to a message, and repeated wrong passwords trigger a lockout. No system is perfectly secure, so please use a strong, unique password and keep it private.
8. Your choices and rights
Under the Digital Personal Data Protection Act, 2023 and other applicable laws you may have the right to:
- ask what personal data we hold about you and how it is used;
- have inaccurate data corrected or completed;
- have your data erased, and your account deleted;
- withdraw consent (we may then be unable to provide the service); and
- make a complaint and have it dealt with.
To use any of these, email support@lazed.co.in from the address on your account with “Privacy request” in the subject. We may ask you to confirm it's you. We aim to reply within 7 days and to complete verified requests within 30 days. Some records, such as payments, may have to be kept to meet legal duties.
Complaints. If you are unhappy with how we handled your data, write to the same address with “Privacy complaint” in the subject. If we can't resolve it, you may approach the Data Protection Board of India or another authority that applicable law allows.
9. Children
Lazed is for people aged 18 and over. We don't knowingly collect data from children. If you think a child has created an account, email us and we will delete it.
10. Data stored or processed abroad
Some of the companies in section 4, including our AI model provider, may process data in countries outside India. We share data with them only as needed to provide Lazed.
11. This website
This website is a simple static site. It doesn't use cookies, analytics or advertising trackers, and it doesn't load third-party scripts, fonts or images. Our hosting provider may keep standard server logs (such as your IP address and the pages requested) for security and operation. Links that start an email open your own email app; nothing is sent from the page itself.
12. Changes to this policy
We may update this policy. We will change the “Last updated” date at the top and, for important changes, tell you in the app or by email.
13. Contact
Questions or requests about your data: support@lazed.co.in.